Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at


Currently we ship to the United States, United Kingdom, Canada, and Australia


We offer free shipping within the USA on orders over $100.
We offer $10 flat rate shipping on all orders under $100 to the US, CA, AUS, and the UK.

Please reivew our shipping guide for our shipping & production times as well as cut-offs for holiday delivery: Shipping Guide



Yes! We offer free artwork proofs on all orders. You will receive your artwork to review in 3 days or less after you place your order. You may request unlimited revisions until your artwork is to your liking. Note, orders placed during Black Friday weekend may be delayed up to 5 days.

Changed your mind? Wrong address? Please contact us within 12 hours of your order being placed and we will accommodate the change. After 12 hours, it is at our discretion on whether or not the change is possible. Please be aware that in rare cases, changes to orders may result in shipping delays.

Yes! For a simple and clean aesthetic, you may leave the text field blank to opt out of any text on your portrait.

We understand that sometimes things don't turn out the way you were hoping and we will always work to make things right with you. 

Our portraits are expertly printed on museum-quality giclée Epson matte paper and are protected behind lightweight plexiglass. Our semi-hardwood frames have a matte finish and are made from renewable forests and come with hanging hardware attached.